Reviews
Chappell Hearing Care Centers
"I have been a patient of Kurt and Autumn Chappell for the past 8 years and can unequivocally attest to the outstanding care I have received. Kurt takes the time and genuine interest to not only make a recommendation that best meets your specific hearing aide needs but also provides the important follow-up care which makes such a difference. Autumn always greets you with a warm welcome and makes you feel you are a very welcomed friend. I highly recommend Chappell Hearing Care Center."
-Vic H.
"Very nice couple's family business! The audiologist is great at testing and explaining how best to help your hearing! They go out of their way to help with insurance and find the best hearing plan for your needs!"
-Susan C.
"This provider is amazing! They were able to identify and correct an improperly programmed hearing aid from my previous original provider. That issue was a big part of my continued hearing problems that had been missed on follow up visits. Additionally, several best practice procedures were not even suggested or tried by original provider and are now, fortunately being implemented at Chappell. It’s so encouraging to work with people who REALLY care about your hearing needs and provide the best solutions!"
-B L
"Very nice people to do business with. They have reasonable prices and wonderful service. This is where you need to take your loved one or if you have hearing issues come here. You won’t be disappointed."
-Reggie B.
"Very caring and knowledgeable. Kurt has been very kind and helpful. He genuinely cares and has a good understanding of the entire hearing aid process. I highly recommend him and Autumn."
-Richard M.
"An amazing person Mr. Chappelle he is an attentive and amazing person and a believer he is all around a great person and very professional."
-Blanca W.
"I have been wearing hearing aid for over 14 years. Kurt and Autumn Chappell have taken care of me since 2008 when I was 48 years old. I am on my 3rd set of hearing aid devices. As the years have gone by, technology has improved and with Kurt's experiences and knowledge I continue to trust and value his recommendations on what will work best for me. He is always willing to have me try several devices to see what works for me and what does not in all environments from work to restaurants to home. You will not get that anywhere else. Kurt and Autumn treat you like family and that is so rare these days. Thank you for take care of me for the past 14 years and many more to come."
-Chari B.
"My wife and I have gone here for years. The level of care and service is outstanding. Kurt and Autumn really care about the customers experience. Kurt "listens" to the hearing scenarios you're faced with daily. I work in a noisy environment, Kurt listened to my struggles and he was able to create an application for my hearing from aids that I can use at work."
-R Bolander
"Dr Curt as I call him is the best. I have deleted my settings for my hearings aids multiple times and he knows the phone settings and every kind of hearing aid bc i have multiple brands. I have a specific kind of hearing loss where i cannot hear suoer high pitched sounds/frequencies and he solved my issue w inner ear hearing aids by Signia. Germans don't just make great cars !
Anyway, besides being great with pricing amd working w me onl hearing aids that i needed, he is always there forr me and even met me on a Saturday when i had a client neeting and i had screwed up one of my hearing aids.
His assistant and office manager is also nice and wonderful and always knows what i need.
Lastly, i changed to.Dr Curt after having a few bad experiences with assembly line places and you would leave hearing good then 2 days later something isnt working correctly and they can't see you for a week or flat out don't return your calls, even after you made such a large purchase! Then you find out you have 2 years ago tech at today's prices! 🙄
So, overall 10 stars out of 5!!!!!
Love Chappelle Hearing Care Center next to that big liquor store and the same parking lot as Razzoos on Bryant Irvin!"
-Holt H.
"The folks at Chappell Hearing not only know their business, but are careful to answer any and all questions about you hearing aides and what you can expect from them as you wear them. Truly worth my time to drive from Haltom City to have fitted, and adjusted as needed my new hearing aides."
-John G.
"I've gone to see Kurt and Autumn for years now since I've had to use hearing aides. Never have I had a problem getting in for an appointment and Kurt has stayed late if needed. Very accessible for anyone's schedule and I so appreciate that. He always goes above and beyond to make sure I love my hearing aides. Won't go anywhere else! And Autumn is a peach every time I call in. I love these 2."
-Teresa H.
"Highly recommend Chappell hearing.
They are very honest.
The office is warm and friendly.
The office is very clean.
Calls are always returned.
They are very proactive.
If there is any type of issues you are promptly called.
They do their home work and are cutting edge.
If they don’t know they find out while you are sitting there.
They are kind and care about you.
They remember you and your issues.
I felt listened to, I felt understood and I felt confident with my care.
All my questions were answered in a way I could understand them.
There was not rushing me to get me out of the door when I was their in person.
There was no rushing me on the phone.
Kurt and Autumn are good people. They are caring and kind. They love what they do.
It’s not about the money. It’s about service.
I had bad experiences trying to get hearing aids.
So bad that I put off getting them for over a year.
Was sold the wrong kind and returned them.
They were actually painful.
I now have the perfect hearing aids. They are so comfortable. I can hear. I am
Now part of life again.
Thank you so very much Kurt and Autumn."
-Toni O.
"Kurt and Autumn at Chappell Hearing Care Center are very professional and take great care of their patients! They have the latest technology in hearing aids and accessories. They've stayed after hours to see me due to my work schedule and I love my new Siemens hearing aids! I'm definitely a forever patient!"
-Michelle G.
"Curt and Autumn are wonderful caring people. Even after I moved I drive 2 hours to stay using their service. Both go out of their way to make sure you have good service and experience. Autumn has even stopped on her vacation and made sure she overnighted my hearing aides last year."
-Jackie B.
"Absolutely the best place to go to for your hearing needs! Started coming here for about 6-7 years and Dr.Chappell and Autumn are the best! They both treat you amazing and actually listen to what you have to say.
Highly recommend coming here for all your hearing care needs."
-Michelle T.
"I have been suffering with hearing loss for years. I was very reluctant to get the hearing aids, but Kurt Chappell & his team @ Hearing Care ,made me comfortable & eased my mind. The change in my life since getting fitted is incredible, and I am getting along much better with my wife! Thank you so much for giving me my life back."
-Scott H.
"If you’re looking for great hearing care service, you must try Chappell Hearing Care Center! They are dependable, efficient, knowledgeable & genuinely caring with patients/customers. I’ve been coming to them for my hearing needs since 2017. I highly recommend them, their friendly customer service is awesome! I’m so glad I was referred to them through Amplifon. They are conveniently located in FW & have always worked with my schedule to make appointments. Thanks for all you all do at Chappell Hearing Care Center!"
-Yvette J M
"Been going here for a couple of years. Very caring, take the time to answer all my questions and make sure my hearing aids were set perfectly. Pricing was better than others places I had talked to. Can't say anything negative at all, great place to go and sending my other family members there."
-Candi E.
"Bad earwax savior! Kindness and gentleness, along with true professionalism best describes Kurt and Amber in their husband-wife duo team. I HATE when people touch the inside of my ears! So, when I had a really bad wax buildup, Kurt ever-so-gently helped me clear out the problem. As I told Kurt, "I may trust you but you gotta win my ears over!" Over the years, Kurt and Amber continue to earn my business loyalty and friendship."
-Red G.
"I had a hearing instrument from Chappell Hearing Center for 4 years. It was above average and the service and customer care was outstanding.
I recently tried the demo and then purchased the brand new Siemens hearing instrument offered at the Chappell Hearing Center. After 20 years of trying to hear better, it is the first instrument that is truly a Hearing Aid instead of a sound amplifier. I'm now hearing better than I have in decades and can enjoy wearing the Siemens instruments most all day whereas before I would wear my prior product just a few hours a week.
The new Siemens product is great and I don't know of any better place to get it than Chappell Hearing Care Center near I-20 and Bryant Irvin."
-Dave G.
"Chappell Hearing Care Centers have been so helpful to me as I take care of my cousin who lives at Mirabella Assisted Living. Each time my cousin's hearing aids need work, Chappell Hearing Care Center not only quickly makes repairs, but does it with genuine care. A special thanks to Autumn."
-Sharon D.
"Genuine, Honest & Easy to Understand - with 30 yrs of Experience! I have Complete Confidence in the Custom Care I received & Expect for many years to come. Thanks Again AUTUMN & KURT !"
-Kelle
"I have been going here for a very long time. They treat you like family and they are up to date on the newest hearing technology. They are helpful and they provide refreshments in the common room."
-Amanda E.
"Positive experience. Friendly and helpful."
-Ann M.
"Took my father here very good place very kind and understanding fitted him with a top of the line hearing aid very clean place and I would refer them to anyone."
-Thomas F.
"Chappell Hearing Care Center are friendly, knowledgeable, and fast. They took care of me very well."
-Eric M.
"I love the atmosphere. The doctor and receptionist were awesome. I will recommend them to anyone with hearing loss."
-Lisa K.
"Excellent service! These guys know their business and treat you with care and understanding."
-Tina C.
"I had the pleasure of meeting the Dr. and the receptionist Autumn this month both were very welcoming. Thank you both for your help."
-Pat M.
"What a great and Godly couple they both go above and beyond to help....they make an awesome team!"
-Copier B.
"Excellent knowledge, every hearing aid, years of experience and great people. You have buy from here."
-JW V.
"Kirk and Autumn are the best. Best value and great service!"
-Jan B.
"They are very nice. They are very friendly."
-Joyce M.
"Great experience! Great product!"
-Dub S.
"Loved getting help with my hearing loss."
-Mary Jo MW.
"Great customer service."
-Nick S.
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